- Research Services at the Lemieux Library - for help setting up a RefWorks account, importing references from your previous account and navigating the new interface. Also if you are experiencing connection or technical issues.
- RefWorks Support Team @ ProQuest - for help with more complex connection and access issues. Contact Research Services before pursuing this option.
- E-mail or telephone +1- 800-521-0600 ext. 74440 or +1-734-997-4440.
- Support hours are: Monday – Friday: 8:00 am – 9:00 pm Eastern Time (5:00 am - 6:00 pm Pacific Time)
- RefWorks Support Pages - available at any time.
More information about upgrading to the new RefWorks can be found at: http://www.proquest.com/go/upgrade-refworks