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Citation Manager: RefWorks

Help & Support Contacts!

Help Options!

  • Research Services at the Lemieux Library - for help setting up a RefWorks account, importing references from your previous account and navigating the new interface. Also if you are experiencing connection or technical issues.
     
  • RefWorks Support Team @ ProQuest - for help with more complex connection and access issues. Contact Research Services before pursuing this option. 
    • E-mail or telephone +1- 800-521-0600 ext. 74440 or +1-734-997-4440. 
    • Support hours are: Monday – Friday: 8:00 am – 9:00 pm Eastern Time (5:00 am - 6:00 pm Pacific Time)
       
  • RefWorks Support Pages - available at any time.

More information about upgrading to the new RefWorks can be found at: http://www.proquest.com/go/upgrade-refworks

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